Playtomic Coaches web app

The Playtomic Coaches web app is a standalone, mobile-friendly web app for your club’s coaches, separate from Playtomic Manager.

Who is this for, and what problem does it solve?

This product is designed for your club’s coaches who spend most of their day on court and need a simple, mobile-first way to keep track of what’s next.

It helps coaches:

• See a clear daily and weekly agenda
• Check key operational details fast (time, participants, court)
• Stay organized while on court or on the go

How it works

1. Your club enables the Playtomic Coaches App add‑on. The club pays for the Playtomic Coaches web app and chooses how many coaches to include.
2. Your club grants access to the coaches.
3. Coaches open the Coaches App to see their agenda and plan their day.

Please note that this is not a mobile app you can download from Google Play or the Apple Store. It is a web app that you access in your browser on a PC, tablet, or mobile phone.

You can also save it to your phone like an app:

• Open the link in your phone browser.
• Tap the three dots menu (top right).
• Select Add to Home Screen.

This will add a shortcut on your home screen, so you can open it like a regular app.

FAQ

• How does the subscription and billing work?
  The Coaches Agenda is billed as a SaaS add-on managed in Stripe. In this initial rollout phase, the team may set up subscriptions manually.
• How can a club request access to the web app?
  Clubs can request access by completing the form on the coach landing page: https://playtomic.com/academy/coaches. Their Club Success Manager (CSM) will review the request and contact the club with the outcome.
• Does the subscription renew automatically?
  Yes. Subscriptions renew automatically unless cancelled. The billing cycle is monthly.
• How can a club cancel the subscription?
  Please contact your CSM to request cancellation.
• What is the price based on?
  Pricing is based on the number of coaches the club wants to include. Consult your CSM for the exact price.
• Where can the club find invoices for the Coaches web app?
  Clubs can download invoices from their Stripe customer portal.
• What does the club need to provide to set it up?
  The email addresses of the coaches to be granted access. Coaches must be club admins
• Which clubs can use the Playtomic Coaches web app?
  Any club using Playtomic Manager can request access. In the first rollout phase, access approval is at Playtomic’s discretion and is confirmed by the club’s CSM.
• Can freelancers use the Playtomic Coaches web app?
  There is no technical limitation, but granting access to freelancers is the club’s responsibility and should follow the club’s internal policy.
• What will coaches see in the Coaches Agenda?
  Coaches can see class details and operational information. Visibility of payment status and contact details depends on permissions and setup.