General Information
Reservation Updates:
- Split Payment Reservations: These can be updated up to a maximum of two hours after the end of the reservation or match itself.
- Manual Club Bookings (with at least one payment): These reservations can be updated until midnight on the day of the booking.
- Manual Club Bookings (without any payment): These are the only reservations that can be modified afterward, as the fees will be entirely paid at your venue.
Allowed Modifications for a Manager
As a manager, you have several options to modify reservations:
- Date and Time of the Reservation:
- Extend the reservation time using the drag-and-drop option. This will automatically update the price.
- Move the booking to another date and court using the "Reschedule" button inside the reservation details.
- Court:
- Move the reservation to a different court.
- Mark Collected Payment:
- Record the payment collection.
- Add Players:
You can add players in both single and split payment modes.
Note: In single payment mode, this does not update the price per the single fee.
- Add a Note:
- Private Notes: Visible for internal use only.
- Public Notes: Displayed to players.
- Chat:
- Send messages to players for communications.
- Delete Players (except the owner):
- To delete the owner, you must cancel the whole reservation, ensuring that none of the other participants have paid online.
- Modify Price
Restrictions for Managers
Managers cannot make the following modifications:
- Swap Players in Teams:
- Users can modify the teams directly from the App.
Users always receive email updates on changes and notifications in the App
💬 Need Help?
If you have any questions or need further assistance, don't worry! 😊 You can always contact us through the live chat. We're here to help!
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