General Rules to modify a reservation

Allowed Modifications for a Manager

As a manager, you have several options to modify reservations:

1. Date and Time of the Reservation:
   • Extend the reservation time using the drag-and-drop option. Any unpaid fees will be recalculated automatically.
   • Move the booking to another date and court using the "Reschedule" button inside the reservation details.
2. Court:
   • Move the reservation to a different court.
3. Mark Collected Payment:
   • Record the payment collection.
4. Add Players:

   • You can add players in both single and split payment modes.

     Note: In single payment mode, this does not update the price per the single fee.

5. Add a Note:
   • Private Notes: Visible for internal use only.
   • Public Notes: Displayed to players.
6. Chat:
   • Send messages to players for communications.
7. Delete Players (except the owner):
   • To delete the owner, you must cancel the whole reservation, ensuring that none of the other participants have paid online.
8. Modify Price

Restrictions for Managers

Managers cannot make the following modifications:

1. Swap Players in Teams: Users can modify the teams directly from the App.
2. Modify results: You can’t change results in Playtomic Manager. To update a result, the players need to fill in this form. More details here.
3. Split payment reservations (created in the app): These can be updated up to a maximum of two hours after the end of the reservation or match itself.

Users always receive emails and in-app notifications about any changes to their reservations.

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