How to Manage Benefits in Reward & Offers

The Rewards & Offers section is where clubs can easily manage offers, benefits, and memberships in one place. It helps create a better player experience, build loyalty, and support community growth with simple tools that are easy to find and use.

What you can find in the "Rewards & Offers" section

In this section, you can manage:

  • Benefits: create and manage special promotions for your players, including categories and memberships
  • Vouchers and Promotions: create promo codes and special offers
  • Wallets: add club credit that players can use only in your club

What kind of benefits do exist?

There are two types of benefits:

  1. "Assigned by club" benefits - Organize your players into meaningful categories to offer privileges and discounts
  2. "Sold as membership" benefits - Memberships sold in the app to your players that work as a subscription in your club and offer privileges to players

By default, the system creates a category benefit. If you want to create a membership benefit instead, just turn on the blue button in the second step: Type.

category vs membership.gif

How to create benefits

To create a benefit, click Add new benefit in the top right corner. From there, you can:

  • Choose the benefit type (category assigned by the club or membership)
  • Set an expiration date
  • Configure booking privileges, such as maximum booking limits, cancellation policies, pricing rules, and more
  • Offer Wallet benefits (offer your players a fixed monthly credit as part of their category benefits)

For more information about category and membership benefits, check these articles:

What do benefits include?

  • 💰 Pricing discounts (percentage or fixed amount)
  • 🏟️ Court access privileges
  • 💳 Wallet top-ups (recurring monthly credits)
  • 📅 Booking advantages
  • 🎯 Custom perks defined by each club

💬 Need Help?

If you have any questions or need further assistance, don't worry! 😊 You can always contact us through the live chat. We're here to help!

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