Request a Spot in a Match

As a manager, you cannot add an off-level player directly to an open match. But no worries! The player can still join by requesting a place.

How can a player request a place in an open match

If a player doesn't meet the required level, they can still join the match by following these simple steps:

1. Open the Playtomic app and go to Matches.
2. Try booking the spot in the match.
3. If blocked due to level restrictions, just tap “Request your place”.

• Players who already joined the match will get a notification about the request.
• The current players can see the request and will need to approve it.
• The player needs approval from everyone in the match.
• If even one player rejects the request, the off-level player won’t be able to join.

All they need to do is hit the “Accept” button! 

If everyone accepts, the player will be able to pay and confirm their spot!

🗨️ Tip: The requesting player can also use the public chat to let others know about their request and ask for approval.

Player rejected by mistake

If a player is rejected by mistake, no worries! It is still possible to accept them later. The player who made a mistake can:

1. Go to the “requests for places” section.
2. Find the rejected player and tap the green checkmark ✅ to accept.

💬 Need Help?

If you have any questions or need further assistance, don't worry! 😊 You can always contact us through the live chat. We're here to help!