How to prepare your club to go live on Playtomic

Before your club can accept online reservations, you need to complete the steps below. Each step links to the article that explains how to do it.

Checklist to go live

1. Choose a subscription plan

• Pricing and subscription plans

2. Create your Stripe account

• Online payments with Stripe

3. Complete your billing information

• How to Update Your Billing Details in Playtomic Manager

4. Add your courts and prices

• How to add, edit and delete a court
• How to add and edit prices

5. Add your contact information, opening hours and images

• How to set up and edit your club settings

6. Review your booking rules and player communications

• Reservation rules
• Communication and notifications

How can I follow my progress during the first setup?

While you configure your club for the first time, a blue progress bar appears at the top of your Playtomic Manager. It fills as you complete each step of the configuration. If the bar doesn't reach the end of the screen, your configuration isn't complete yet. The bar shows which steps are still missing. Complete them until the bar is full.

What happens after I complete the setup?

1. Contact your onboarding representative to tell them you have finished the configuration.
2. You arrange an onboarding meeting. In this meeting, your representative reviews your setup with you and makes your club visible in the Playtomic app and on the website.
3. Your club can now receive online reservations.
4. We share materials to help you tell your players about the benefits of booking with the Playtomic app.

💬 Need Help?

If you have any questions or need further assistance, don't worry! 😊 You can always contact us. We're here to help!