How to add and edit prices

Easily customize pricing for specific days, times, courts, and users with Playtomic Manager.

How to Add a New Price

Ready to add a new price? Here’s how:

1. Go to Settings>Pricing
2. Click "New Price": Find the small blue "New Price" button on the right. Click it to open a new window.
3. Choose Courts:
   • Apply to All Courts: Select "All courts" in the dropdown menu
   • Specific Courts: Use the dropdown to choose courts for custom pricing.
4. Single and Double Court Rates:
   • Want different rates for singles vs doubles? Activate this option, and the Pricing section will adjust to let you set separate rates.
5. Booking Rules:
   • Fixed, Avoid Unbookable Time
   • Flex, Allow Unbookable Time

   • Flex, Avoid Unbookable Time

     Need more info on reservation rules? Check out our article.

6. Select intervals:
   • Choose your time range (e.g., 60, 90, or 120 minutes) and enter the prices for each.
7. Date and Time Customization:
   • Set time ranges and specific days for your prices to apply. Tailor prices for peak times or loyal customers.

Don't Forget to Save!

• After making any changes, click the blue Save button to apply your settings.

Without the correct settings, users may see an error message: "You can't book on the selected date."

Editing Prices

Need to update your pricing? Follow these steps:

1. Go to Settings > Pricing.
2. Find the price you need to change from the pricing list.
3. Click on it to open the “Edit Price” window.
4. Update what you need (price, date, time, or booking rule: Fixed vs Flex).
5. Before saving, double-check that the updated rule doesn’t overlap with another one.*
6. Click Save to apply your changes.

*If there’s an overlap, you’ll see an alert like:

“Price rule overlapping:” The pricing rule you are trying to edit overlaps with the regular pricing rule that applies from 09:00 to 15:00. Please solve conflicts before continuing.

To fix it, adjust the time range of one of the rules so they no longer overlap, then try saving again.

Do new or edited price rules affect existing bookings?

When you add or edit a price in Settings > Pricing, the change applies immediately. It also applies to existing bookings on the same courts, days and times:

• Fees already paid don't change. This covers fees paid online and fees paid at the club and marked as paid in Playtomic Manager.
• Fees not paid yet change to the new price.

For example, a booking has 4 players. 2 have paid and 2 haven't. Only the 2 pending fees change to the new price.

How to change a price without affecting existing bookings

You can't exclude existing bookings from a regular price change. You have two options:

• Create a timed price that starts in the future. Bookings before its start date and time keep their current price. See Timed Prices.
• Edit pending fees manually. After the change, open each booking from the Schedule and edit the price of each player who hasn't paid yet. See How to edit the price of an unpaid reservation.

💬 Need Help?

If you have any questions or need further assistance, don't worry! 😊 You can always contact us. We're here to help!