How to get started with Playtomic Manager at your club

Getting your club on Playtomic is simple. This article explains how to get started, what a referral code is, and how long activation usually takes.

How do I start using Playtomic at my club?

1. Fill in the form at playtomic.com/playtomic-manager.
2. Your request goes to our onboarding team.
3. An onboarding representative contacts you with first information on costs and features.
4. Tell your representative that you want to use Playtomic.

What is a referral code and how do I get it?

A referral code is a single-use code issued specifically to your club. It is not public or universal. Your onboarding representative sends it to you once you confirm that you want to use Playtomic.

How long does it take to activate my club?

It depends on your club. In the best case, it takes about 5 working days from the form to your club being online. The process has these stages:

1. The onboarding representative contacts you after the form, and you learn about all costs and features.
2. You confirm, and the representative sends you the referral code.
3. You complete the configuration and tell your representative, who schedules a meeting for the next day.
4. You have the onboarding meeting and your club goes online.

Note: It can take longer if you take time to reply, complete the configuration slowly, or your club is not open or operating yet (for example, if courts or changing rooms are still being built).

What do I do next?

Once you have your referral code, follow the steps in How to prepare your club to go live on Playtomic.

💬 Need Help?

If you have any questions or need further assistance, don't worry! 😊 You can always contact us. We're here to help!