OBM Guide: How the Old Billing Model Works

What is OBM (Old Billing Model)?

OBM ("Old Billing Model") is the billing system your club uses on Playtomic. Under OBM, your club is responsible for invoicing the gross booking amount to the player (when an invoice is needed), while Playtomic handles separate invoicing for service fees and commissions.

OBM defines the commercial and invoicing structure for your club, but it does not change how booking payments work in the platform (for example split payments, Stripe payout logic, or risk allocation).

How OBM works for your club

A) Your club invoices the player for the gross booking amount

Under OBM, your club invoices the gross booking amount to the player (when an invoice is needed).

B) Playtomic invoices separately

Playtomic invoicing is split into separate items:

• B2C service fee invoice (to the player)
• B2B commission invoice (to your club), issued biweekly (via email)

C) Accounting support via "Reports"

Under OBM, you can use Reports as your main accounting support documents. To find them, go to Billing and click on the Reports tab. You'll see both PDF and CSV versions of your reports there.

What are Reports under OBM?

• Reports are your primary accounting support documents
• They help you reconcile your operational transactions with your billing
• Reports are not official tax invoices – they are internal tools to help you validate your accounting
• They connect your booking data with Playtomic's billing information

Technical details about Reports under OBM:

PDF Reports:

• The PDF is a reconciliation-style summary (not a tax invoice)
• It includes:
  • Gross Volume (Total transactions processed via Playtomic)
  • Service Fee (%)
  • % VAT applied to the Playtomic service fee (Depending on tax jurisdiction)
  • Total service fee
  • Net payout to the club

How invoicing flow works

In OBM, the invoicing responsibilities are clearly defined:

• Club → Player: your club invoices the booking amount (gross booking).
• Playtomic → Player: Playtomic invoices the B2C service fee.
• Playtomic → Club: Playtomic invoices your club the B2B commission biweekly.

This structure keeps invoicing responsibilities clear while maintaining stable payment mechanics.

OBM Visual Breakdown

Here's a detailed breakdown of how OBM works, organized by key elements:

How B2B commission is calculated under OBM

Under the Old Billing Model (OBM), the B2B commission invoice is calculated based on the booking activity processed through Playtomic during a given period. Here's how it works in detail:

• Calculation basis: The B2B commission is calculated as a percentage of the gross booking amount (example: the total amount paid by the player for the court reservation).
• Commission rate: The specific commission percentage is defined in your club's contract with Playtomic.
• Billing period: B2B commission invoices are issued biweekly via email 
• VAT treatment: Depending on your country and tax jurisdiction, the B2B commission may be invoiced with or without VAT. For example, in some EU countries, VAT is applied to the commission, while in others it may be reverse-charged or exempt (VIES).

FAQ

• Do we have to invoice every booking? 
  OBM mainly clarifies who is responsible for invoicing the booking amount (the club). It does not automatically mean a club must issue a full invoice for every booking in every country. The exact invoicing obligation depends on local tax rules and the club’s accounting process.
   
• How do I invoice a Playtomic customer? 
  Same as with onsite payments, use your POS or accounting system and add a payment method like "Playtomic Online Payment."
   
• Does anything change for players? 
  No. The player experience stays the same.