How to Check Payments in New Business Model

Managing payments with the NBM is straightforward, and with a few steps, you can ensure everything is tracked and accounted for. Here’s a guide to help you navigate the payment process.

Viewing Payments on Stripe

On Stripe, you can see the payments made by players after Playtomic’s commissions have been deducted.

Accessing Payment Reports on Playtomic Manager

On the Playtomic Manager, the online transaction reports are replaced by a document called the “Summary Table” which you can download from:

1. PAYMENTS > PAYOUTS 

This table provides a detailed view of the revenues, commissions, and payments. Additionally, you will receive a monthly invoice via email with all the details of the withheld commissions.

💡 Tip: Download the CSV file from Stripe when the weekly transfer is made to verify the payment accuracy.

You can also double-check payments from the section:

2. PAYMENTS > PROCESSED

Click the calendar icon, select “Payment Date,” and choose the time range you want to check.

Commission and VAT Details

In every online payment transaction, an amount equal to the commission normally applied by Playtomic is automatically withheld, with an additional 21% (Spanish VAT) if your club is not registered with VIES.

If your club is registered with VIES, only the Playtomic commission is withheld.

💡 Note: If the total in the CSV is incorrect, it might be due to rounding by the system.

Calculation Example

Let’s take an example with a fee of €10:

• Calculate 10€ - 3.5% (example of your center’s commission) = 0.35€
• 0.35€ + 21% (Spanish VAT) = 0.07€
• 0.07€ + 0.35€ = 0.42€
• 10€ - 0.42€ = 9.58€ is the payment you will receive

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