Recurring online payments for courses

Course participants can enjoy the convenience of automatic monthly payments for their course fees.

Recurring Online Payments for Courses

From the Playtomic Manager side, here’s what you need to do:

1. Create a course.
2. Go to the 🎓 Academy section.
3. Click on the Courses tab.
4. In the Courses list, click on the course name.
5. Go to the Participants tab.
6. Click Add participant.

💡 Once you add a player, they’ll receive a notification to subscribe to the course in the Playtomic App. After adding their payment information, course fees will be automatically charged on the first day of each month.

How to Check Course Payments for a Participant

1. Go to the 🎓 Academy section.
2. Click on the Courses tab.
3. In the Courses list, click on the course name.
4. Go to the Participants tab.
5. Click on a participant’s name and check the Billing tab to see all monthly payments.

The subscription will automatically end when the course finishes.

F.A.Q.

When is the participant charged?
Payments are processed automatically on the first day of each month at 8:00 AM.

Can the participant make an onsite payment?
Yes, if they don’t add a credit card in the app, they can pay monthly at the club, and the club can mark it as paid onsite.

If a player has an active online subscription, can they make an onsite payment?
No, participants with an active online subscription cannot pay future fees onsite. However, they can pay for past due or failed payments onsite.

What payment methods can be used for the subscription?
Credit or debit cards.

Can the club issue refunds for fees paid online?
No, online payments cannot be refunded through the system. The club must issue refunds manually.

If the course starts in the future, when will the first fee be charged?
The first fee will be charged when the participant adds their credit card.

If the course has already started, when will the participant be charged?
They will be charged for the current month as soon as they add their credit card.

💬 Need Help?

If you have any questions or need further assistance, don't worry! 😊 You can always contact us through the live chat. We're here to help!