How to create/edit a user category

Create a User Category

  1. Select "Customers" from the left sidebar, then go to "Categories."
  2. Click on New Category & Membership and choose Category.
  3. Enter the general information:
  • Category Name
  • Booking Privileges:
    • Booking ahead (days): overrides default settings
    • Maximum bookings/day: limits daily bookings for members
    • Active bookings: limits bookings within the advance period
    • Cancellation policy (hours): overrides default settings
    • Allow Single Payment
  1. Select Pricing Type

    Choose one of two options. This cannot be changed later:

  • Simple Pricing: One price with options for days, sports, and courts.
  • Advanced Pricing: Set different rules by day and time; check general prices in Settings before applying.

Edit a User Category

  1. Go to "Customers" and then "Categories."
  2. Select the category to edit.
  3. Make changes and click Save Changes.

Note: You cannot switch between Simple and Advanced Pricing after creation.

Enable/Disable a User Category

  1. Go to "Customers" and then "Categories."
  2. Use the status drop-down to enable or disable a category.

💬 Need Help?

If you have any questions or need further assistance, don't worry! 😊 You can always contact us through the live chat. We're here to help!

 

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