Adding Participants to a Tournament from Playtomic Manager

Need to sign a player up yourself? Club admins can add participants directly from Playtomic Manager, customize their fee, and choose how the payment gets settled.

How to Add a Participant

💡What's new: collect tournament payments directly in the app

No more chasing players via WhatsApp, bank transfers, or cash. When you manually add a player to a tournament in Playtomic Manager, they now receive an instant in-app prompt to complete their payment — just like they already do for regular court bookings, courses, and classes.

1. Go to the Tournaments menu
2. Find the specific tournament session where you want to add a player and open it
3. Go to the Players tab
4. Click the blue Add participants button on the right
5. Add the player

Customizing the Participant's Fee

When you add the player from Playtomic Manager, just click Edit next to their name to set a custom amount to pay — this is handy for discounts or special pricing.

Marking the Payment

You have two options:

• Mark it as paid at the club: using an onsite payment method or the club wallet (if the player has enough balance)
• Leave it unmarked: the player will get an email and push notification prompting them to complete the payment in the app

How this simplifies your club's operations:

• Automated payment requests: As soon as you add a player to a bracket, they get an in-app prompt to pay for their spot immediately.
• Full visibility in Manager: Track who has paid and who is pending in real time directly from your dashboard — no spreadsheets required.
• Fewer no-shows & unpaid spots: Secure payments up front before publishing the draw to ensure a full bracket on match day.
• Complete format support: Works seamlessly for both singles and doubles registrations.
• Zero workflow disruption: Your existing cancellation and refund rules continue to apply exactly as before.

Less admin, zero awkward follow-ups, and a smoother experience for your players from the moment they're added to the tournament.

Re-Adding a Player Removed by Mistake

If you accidentally removed a player from a tournament, there's no special recovery step — just add them again following the steps above.

FAQ

• Do players' levels change when they participate in tournaments? 
  No, player levels do not change based on tournament participation.

• How do players sign up for a tournament from the app?
  In the app, players can check out available tournaments on the "compete" screen, or they can join through the Club Profile. For more details about the player experience in the app, take a look at the dedicated article.
• Do players need to book all sessions in a recurring tournament?
  No. Players can book individual sessions from a recurring tournament without committing to the entire series.

💬 Need Help?

If you have any questions or need further assistance, don't worry! 😊 You can always contact us. We're here to help!