How to add or edit an admin role

Customise permissions for your new administrators in Playtomic Manager. This lets you adjust access levels, so each team member has just the right amount of control.

Tenant Owner role

The Tenant Owner is the only person who can access Club Admins in Playtomic Manager. This role can create admin accounts and change their permissions.

If you cannot see Club Admins in Settings, you are not using the Tenant Owner account. Ask the Tenant Owner to make the changes or contact Playtomic Customer Care if you are unsure who it is.

How to create a new admin role

1. Go to Settings > Club Admins.
2. Click Add Admin.
3. Fill in the general information: full name, email, role (optional), telephone number (optional).
4. Set the email notifications: bookings created or cancelled by players, course enrolment cancellations.
5. Set the permissions: this allows you to grant specific permissions for menu items. The admin can only see and use the sections you give them permission for. Read this article for detailed information.

You can fully customise permissions for each admin, and you can modify them at any time as your needs change.

⚠️ Before leaving the page, do not forget to click "Create" in each section to save.

How to edit an admin's permissions

1. Go to Settings > Club Admins.
2. Click the admin.
3. Change their permissions.
4. Click Save changes.
5. Ask the admin to log out and log back in.

Note: Permission changes apply the next time the admin logs in or their session refreshes.

How to access Playtomic Manager for all the clubs you manage

If you’re an admin in more than one club, you can switch between them from inside Playtomic Manager.

1. Log in to Playtomic Manager for any of your clubs.
2. In the top-right corner, click the Club name.
3. A drop-down menu shows all the clubs linked to your account. Select the club you want to access.

Important: This only works if you have been added as an admin to all clubs using the same email address.

If you were added as an admin with different email addresses, you won’t see all clubs in the list. In that case, log out and log back in with the email and password for the club you want to manage.

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