Overview

Playtomic is excited to announce our new comprehensive "Rewards & Offers" section, designed to enhance how you manage rewards, offers, memberships, and categories all in one place.

What's New?

The "Rewards & Offers" tab provides a centralized location where you can now manage:

- Benefits: Create and manage special promotions for your players
- Categories: Organize your players into meaningful groups
- Memberships: Manage your club membership options

All functionality remains exactly the same, but with improved navigation and unified management. You'll notice:

- A new "Rewards & Offers" tab in your dashboard navigation
- Categories and Memberships fully integrated into this section
- Easy links from the old locations to guide you to the new area

After creating a benefit, you can edit its details in this section.

 

 

 

Features

When creating a benefit, you can:

• Choose the benefit type (category or membership)
• Set an expiration date
• Configure booking privileges, such as maximum booking limits, cancellation policies, pricing rules, and more
• Offer Wallet benefits (add money to players' Wallets for bookings, visible at checkout)

This new unified approach will streamline how you manage club benefits, making the system more intuitive and comprehensive for both you and your players.

FAQs:

What are benefits?

Benefits are the unified system that combines the best of Categories and Memberships.

What kind of benefits do exist?

There are two types of benefits:

1. "Assigned by club" benefits - Similar to current categories
2. "Sold as membership" benefits - Similar to current memberships

What do benefits include?

• 💰 Pricing discounts (percentage or fixed amount)
• 🏟️ Court access privileges
• 💳 Wallet top-ups (recurring monthly credits)
• 📅 Booking advantages
• 🎯 Custom perks defined by each club

Will my existing Categories and Memberships be affected?

✅ No, as:

• All existing Categories and Memberships will continue to work exactly as before
• Player benefits and discounts remain unchanged
• Billing and payment processing continues normally

📍 Only navigation changes:

• You'll find them in the new "Rewards & Offers" section
• Improved organization and easier access
• Enhanced management capabilities

How will this affect my players?

Player Experience:

• No changes to how players see or use benefits
• Same booking experience and discount application
• Same membership purchase and management process

💬 Need Help?

If you have any questions or need further assistance, don't worry! 😊 You can always contact us through the live chat. We're here to help!