Online payments with Stripe

Setting Up Stripe for Online Payments

To handle online payments, Playtomic partners with Stripe, a leading company that provides payment processing for e-commerce.

Managing payments and refunds is essential for both players and clubs. That's why it’s mandatory for your club to create a Stripe account—this allows your club to receive transfers from Playtomic.

😉 Don’t worry if you're missing any details during setup; you can update the information later.

Here’s what you need to do:

1. Phone and Email Verification: Enter your mobile phone number (no landlines) to receive a text message with a six-digit code. After receiving the code, enter it to verify your account.
2. Business Details: Provide details about your business, including the country and type of business (Individual, Company, Non-Profit). For companies and non-profits, you’ll also need to select the business structure (e.g., Private Company).
3. Company Information: Enter your company name, registration number (specific to your country), registered address, and website.

4. Owner Information: Stripe needs details about the company’s owners—those with at least 25% ownership. You’ll need to provide the following:

   • Full name
   • Date of birth
   • Address

   If there are multiple owners, details of each owner must be provided.

5. Bank Account Details: Enter your bank account number (IBAN) to receive online payments made by users on the Playtomic app.

Once all the information is entered, click Next to complete the process.

⚠️ Additional Verification: In some cases, Stripe may request extra verification, such as an ID or utility bill, to confirm the owner’s identity or the club’s address.

💬 Need Help?

If you have any questions or need further assistance, don't worry! 😊 You can always contact us through the live chat. We're here to help!