How to Create a Tournament (Programs and Clinics)

Follow these steps to create a tournament (also known as Programs and Clinics) in Playtomic Manager:

1. Start a New Tournament

  • Navigate to the Tournaments OR Programs and Clinics section.
  • Click on Create Tournament or Programs and Clinics.

2. Complete the Tournament Information

Fill in the required details for your tournament:

  • Name
  • Sport (Padel or Tennis)
  • Visibility:
    • Public: Any Playtomic player can join.
    • Private: Only invited players can sign in.
  • Enrollment Type:
    • Single: A team of 1 player.
    • Couples: A team of 2 players.
  • Price: Specify the cost per team (not per player) for registration.
  • Start date/End date
  • Registration Deadline: Set the final date for accepting registrations. Note that once the deadline has passed, it cannot be changed.
  • Restrictions
    • Min/Max Players (Optional)
    • Gender
    • Level

3. Add Additional Information (Optional)

  • Welcome Pack
  • Description
  • Prizes
  • Poster: the recommended size for an image is 1142 × 1600 pixels.

4. Save Your Tournament

  • Once all the information is filled in, click Confirm to save the tournament details.

New Tournament (Programs and Clinics) Features

Court Blocking
When you create a tournament, courts are automatically booked in your calendar—no manual action needed.

  • This feature is only available with the new calendar version.
  • If you're using the old version, you’ll have the option to switch during the tournament setup, at the court blocking step.

 

Custom Pricing

You can set custom prices based on category or membership when creating a tournament.

  • The system calculates the correct price automatically at registration, whether it's an individual or doubles entry—each player is handled separately.

 

Mobile Tournament Management

All tournament features are now available on mobile.

  • You can create, edit, and manage tournaments and players directly from your mobile devices.

 

 

Add a Player to a Tournament and Mark It as Paid

  • When adding players to a tournament, you can now register their payments directly. Payment can be marked as complete using onsite payment methods or the club wallet (provided the player has sufficient balance).

 

Tournament Cancellation Rules

Club managers are able to remove or add players on a tournament even after the registration deadline has passed, until it reaches the end date for the tournament. Once a player is removed, a refund will be processed and delivered within 5-10 working days to the same payment method.

 


💬 Need Help?

If you have any questions or need further assistance, don't worry! 😊 You can always contact us through the live chat. We're here to help!

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Comments

3 comments
  • How do I get to the page where I can create my own tournament

    0
  • Login to a tournament I already started creating

    0
  • Hi Jessica! Ashlee from Playtomic here. You need to log in to Playtomic Manager https://manager.playtomic.io/auth/login, and navigate to the Tournaments menu. Your tournaments will be listed there. If you're still having issues, feel free to open a support chat. Thanks! 

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